Spotting Fraudulent Tech Support Phone Calls


Let’s say you get a call from a tech support company (unsolicited) and they say something like: “Your computer is infected, we need to remote in and fix it for you. Please pay $120 for this service now in order for us to continue”:

Cut it off! HANG UP!

This type of call is a popular scam. Once you agree to allow them to do their “tech support”, they may ask for your username and password for a popular service or router, etc. This is dangerous, because of the possibility for identity theft.

Here are the tips to prevent problems:

  • Hang up is really the best option.
  • Do not trust these calls! Do not provide personal information!
  • Do not purchase software or services of any kind. Decline all payments.
  • Never give control of your computer to a third party unless you know 100% sure it is legitimate.

Have you already been a victim? Do the following:

  • Change your password on all of your services or websites. Particularly those that have personal information access, including social networks and email.
  • Scan your computer for viruses using a good antivirus program.

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