Spotting Fraudulent Tech Support Phone Calls
Let’s say you get a call from a tech support company (unsolicited) and they say something like: “Your computer is infected, we need to remote in and fix it for you. Please pay $120 for this service now in order for us to continue”:
Cut it off! HANG UP!
This type of call is a popular scam. Once you agree to allow them to do their “tech support”, they may ask for your username and password for a popular service or router, etc. This is dangerous, because of the possibility for identity theft.
Here are the tips to prevent problems:
- Hang up is really the best option.
- Do not trust these calls! Do not provide personal information!
- Do not purchase software or services of any kind. Decline all payments.
- Never give control of your computer to a third party unless you know 100% sure it is legitimate.
Have you already been a victim? Do the following:
- Change your password on all of your services or websites. Particularly those that have personal information access, including social networks and email.
- Scan your computer for viruses using a good antivirus program.